Hotel Nikko Bali Benoa Beach has partnered up with Diversey, a world leading company specialized in professional cleaning and hygiene solutions, in developing and implementing a new Cleanliness, Health, and Safety (CHS) program to anticipate the reopening of the hotel on the 16th of July 2020.

The CHS program contains comprehensive and detailed protocols that highlight the intensified hygiene standards, as well as new regulations put in place to ensure the safety of both the guests and staff members. The program is fully compliant with the safety standards from the World Health Organization and Okura Nikko Hotel Management guidelines.

Some of the new regulations include:

• A minimum of 24 hours interval on room assignment between every check-in
• Replacing breakfast buffet with in room dining service on request, without additional charge
• Intensified cleaning on high touch points in guest rooms, restaurants and public areas

The program also recommends the use of staircase instead of elevators to avoid sharing a closed space with other guests. As the hotel is a 4-story-high building, this is a healthier alternative as it also promotes body exercise. Physical distancing must be observed in restaurants & bars, and in addition, beach and pool sunbeds are also separated 2 meters away for the guests to enjoy a refreshing sea breeze.

For guests who might require immediate medical assistance, the hotel has an in-house clinic which operates daily, with a 24-hours doctor on call. For emergency situations, guests will be referred to an international standard BIMC Hospital located within 5-minutes by car from the hotel and accepts major international insurance to cover the treatments with specifically trained medical team

“We are ready to welcome back our guests this 16th of June, and we want to provide all of our guests with peace of mind while staying with us. Our Cleanliness and Hygiene standard has been certified by Diversey, a world-leading and trusted name in the industry for their years of experience in hygiene and sanitation practice, and we will strive our best to lead and gain the confidence to travel again” said Masaya Hasebee, the General Manager of Hotel Nikko Bali Benoa Beach.

The CHS program will be continuously reviewed and updated to stay current with the latest development on COVID-19. As the world prepares for the New Normal, the hotel is committed to offer attentive and prompt service to help the guests transition to the new way of traveling after the pandemic.