With the current development of the global health situation, we understand that it is prominent to you to have flexibility while making your accommodation arrangement.

As part of our commitment to provide an attentive and personalized service to you, we are applying a Free Cancellation Policy for all direct bookings with a stay period until 31 December 2021. We accept cancellations for the stays without cancellation fee or penalty, until 24 hours before the arrival.

You may cancel anytime without a cancellation fee by sending us an email at [email protected].

This policy is applicable only for bookings made at hotelnikkobali-benoabeach.com and okura-nikko.com. Any booking for stay beyond 31 December 2021 will subject to our standard cancellation policy.