As part of our commitment to ensure your health and safety, we have implemented Cleanliness, Health, and Safety (CHS) program for both our guests and team members. Furthermore, we are also adjusting some of our facilities and services for our in-house guests.

RESTAURANTS & BARS

• Nagisa Japanese Izakaya Dining Experience
  Open from Monday to Friday | View the menu here
  Food delivery and dine-in 11:00 – 19:00 (1-day advanced reservation for dine-in)
• Giorgio Italian Ristorante Pizzeria
  Open from Monday to Friday | View the menu here
  Food delivery and dine-in 11:00 – 19:00 (1-day advanced reservation for dine-in)
• Breakfast service for staying guests will be served at Giorgio from 07:00 – 10:30 | View the menu here
• In-Room Dining
  Available from 11:00 – 21:00 with Nagisa & Giorgio menu | View the menu here
• Bali Luna, Aloha Pool Bar, Samudera Lounge, and Grand Benoa Resto will be temporarily closed until further notice.

ROOM

As part of safety precautions, the following room amenities will be removed from display in the room and available upon request:

• Room Compendium
• Note Pad & Pencil
• Yukata
• Slippers
• Body lotion
• Shower Cap
• Toothbrush
• Razor
• Sewing kit
• Laundry bag & laundry list

TV channels are available from national broadcasts only.

FACILITIES

• WiFi
  Portable WiFi is available for use during stay.
• The Spa
  open from 10:00 – 19:00 at the open-air Garden Gazebo with 1-day advance reservation. Indoor service will be provided upon request only.
• Cening Kids Club
  open from 09:00 – 17:00 upon request with a 1-day advance reservation.
• Gym
  temporarily closed until further notice.

RESERVATION & BANQUET INQUIRIES

Our Reservation & Sales teams are available every Monday, Wednesday, and Friday from 09:00 – 18:00 to assist you with inquiries related to booking and general information.

Kindly note that the services and operating hours of our facilities are subject to change without prior notice. If you wish to reconfirm the details, you may contact us via:
Phone Call: +62 361 773 577 (24 hours)
WhatsApp us here (available during restaurant operating hour)
Email us here (response will be sent during office hours)