Facilities Update in Response to Covid-19

FROM IDR1,041,322++

01 Oct 2023 02 Oct 2023


Facilities Update in Response to Covid-19

As part of our commitment to ensuring your health and safety, we have implemented Cleanliness, Health, and Safety (CHS) program for both our guests and team members. Furthermore, we are also adjusting some of our facilities and services for our in-house guests.


  • Nagisa Japanese Izakaya | 1-day advanced reservation
    Open on Wednesday-Sunday: Home delivery 12:00-21:00 and Dine-in 12:00-22:00
  • Giorgio Italian Ristorante Pizzeria | 1-day advanced reservation
    Home Delivery on Thursday-Tuesday: 12:00-21:00 | Wednesday: 12:00-14.30 
    Dine-in on Wednesday: 12:00-15:00 | Thursday-Tuesday: 12:00-22:00
  • Breakfast will be served at Grand Benoa Resto from 06:30-10:30 | View the menu here
  • In-Room Dining is available for Nagisa and Giorgio menu | View the menu here
  • Aloha Pool Bar is open daily from 10:00-18:00
  • The drink will be served from 10:00-18:00 (The light meal will be served before 12:00 noon)
  • The meal will be served from 12:00-18:00
  • Bali Luna and Samudera Lounge are temporarily closed until further notice


As part of safety precautions, the following room amenities will be removed from display in the room and available upon request:

  • Room Compendium
  • Note Pad & Pencil
  • Yukata
  • Slippers
  • Body lotion
  • Shower Cap
  • Toothbrush
  • Razor
  • Sewing kit
  • Laundry bag & laundry list


  • The Spa
    Open daily 10:00-19:00 (massage treatment only)
  • Gym
    Open 24 hours
  • Cening Kids Club
    Open upon request (1-day advanced reservation)


If you wish to have any inquiry or further information, you may contact us via:
Phone Call: +62 361 773 577 (24 hours)
WhatsApp us here (available during restaurant operating hour)
Email us here (response will be sent during office hours)

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