Facilities Update in Response to Covid-19

FROM IDR 702,479++

25 Sep 2020 26 Sep 2020


Facilities Update in Response to Covid-19

As part of our commitment to ensure your health and safety, we have implemented Cleanliness, Health, and Safety (CHS) program for both our guests and team members. Furthermore, we are also adjusting some of our facilities and services starting from 21 October 2020.

Please be advised that we are currently not accepting reservation until 20th of October 2020.



  • Bali Luna
    open for breakfast (06:30 – 10:30) and lunch (11:00 – 17:00) with international menu and healthy food options.
  • Giorgio Italian Ristorante Pizzeria
    open for delivery and takeout from 11:00 – 19:00
    open from 12:00 – 18:00 for dine in with 1-day advanced reservation.
  • In-Room Dining
    available daily with regular menu from 06:00 – 21:00 and additional dinner menu from Nagisa between 17:00 – 21:00.
  • Aloha Pool Bar
    open from 10:00 – 17:00 with all day long Happy Hours.
  • Nagisa Japanese Izakaya Dining Experience
    open from 11:00 – 19:00 for delivery.
    open from 12:00 – 18:00 for dine in with 1-day advanced reservation. View the menu here.
  • Samudera Lounge and Grand Benoa Resto will be temporarily closed until further notice.



As part of safety precautions, the following room amenities will be removed from display in the room and available upon request:

  • Room Compendium
  • Note Pad & Pencil
  • Yukata
  • Slippers
  • Body lotion
  • Shower Cap
  • Toothbrush
  • Razor
  • Sewing kit
  • Laundry bag & laundry list



  • The Spa
    open from 10:00 – 19:00 at the open-air Garden Gazebo with 1-day advance reservation. Indoor service will be provided upon request only.
  • Cening Kids Club
    open from 09:00 – 17:00 upon request with a 1-day advance reservation.
  • Gym
    temporarily closed until further notice.



Our Reservation & Sales teams are available every Monday, Wednesday, and Friday from 09:00 – 18:00 to assist you with inquiries related to booking and general information.

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