Facilities Update in Response to Covid-19

FROM IDR 702,479++

24 Nov 2020 25 Nov 2020


Facilities Update in Response to Covid-19

As part of our commitment to ensure your health and safety, we have implemented Cleanliness, Health, and Safety (CHS) program for both our guests and team members. Furthermore, we are also adjusting some of our facilities and services starting from 19 November 2020.



  • Nagisa Japanese Izakaya Dining Experience
    open for breakfast from 07:00 – 10:30
    open for lunch & dinner from 11:00 – 21:00 |  View the menu here
  • Giorgio Italian Ristorante Pizzeria
    open for lunch & dinner from 11:00 – 21:00 | View the menu here
  • In-Room Dining
    available daily from 11:00 – 21:00 with Nagisa & Giorgio menu | View the menu here
  • Bali Luna, Aloha Pool Bar, Samudera Lounge and Grand Benoa Resto will be temporarily closed until further notice.



As part of safety precautions, the following room amenities will be removed from display in the room and available upon request:

  • Room Compendium
  • Note Pad & Pencil
  • Yukata
  • Slippers
  • Body lotion
  • Shower Cap
  • Toothbrush
  • Razor
  • Sewing kit
  • Laundry bag & laundry list

TV channels are available from national broadcasts only.



  • WiFi
    Portable WiFi is available for use during stay.
  • The Spa
    open from 10:00 – 19:00 at the open-air Garden Gazebo with 1-day advance reservation. Indoor service will be provided upon request only.
  • Cening Kids Club
    open from 09:00 – 17:00 upon request with a 1-day advance reservation.
  • Gym
    temporarily closed until further notice.



Our Reservation & Sales teams are available every Monday, Wednesday, and Friday from 09:00 – 18:00 to assist you with inquiries related to booking and general information.

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