As part of our commitment to ensure your health and safety, we have implemented Cleanliness, Health, and Safety (CHS) program for both our guests and team members. Furthermore, we are also adjusting some of our facilities and services for our in-house guests.

RESTAURANTS & BARS

• Nagisa Japanese Izakaya | View Special Menu here (1-day advanced reservation)
  Open Wednesday-Sunday : Home delivery 11:00-21:00 and Dine-in 11:00-21:00
• Giorgio Italian Ristorante Pizzeria | View Special Menu here (1-day advanced reservation)
  Open Wednesday-Sunday : Home delivery 11:00-15:00 and Dine-in 11:00-15:00
  Open Monday-Tuesday : Home delivery 11:00-21:00 and Dine-in 11:00-21:00
• Breakfast will be served at Nagisa or Giorgio 07:00-10:30 | View the menu here
• In-Room Dining is available for Nagisa and Giorgio menu | View the menu here
• Bali Luna, Aloha Pool Bar, Samudera Lounge, and Grand Benoa Resto will be temporarily closed until further notice.

ROOM

As part of safety precautions, the following room amenities will be removed from display in the room and available upon request:

• Room Compendium
• Note Pad & Pencil
• Yukata
• Slippers
• Body lotion
• Shower Cap
• Toothbrush
• Razor
• Sewing kit
• Laundry bag & laundry list

*TV channels are national broadcasts only.

FACILITIES

• The Spa
  Open 10:00-20:00 at the open-air Garden Gazebo with 1-day advanced reservation. Indoor service will be provided upon request only.
• Gym
  Open upon request
• Cening Kids Club
  Temporarily closed until further notice

RESERVATION & BANQUET INQUIRIES

Our Reservation & Sales teams are available every Monday, Wednesday, and Friday from 09:00-18:00 to assist you with inquiries related to booking and general information.

Kindly note that the services and operating hours of our facilities are subject to change without prior notice. If you wish to reconfirm the details, you may contact us via:
Phone Call: +62 361 773 577 (24 hours)
WhatsApp us here (available during restaurant operating hour)
Email us here (response will be sent during office hours)